Returns will be accepted within 7 (seven) work days of the date of shipping. Item(s) must be returned in the new condition. Item(s) found to be used in anyway or manner will not be eligble for reimburstment. Item(s) will be returned to Pet-Pac at the expense of the customer; except if the item being returned is defective at the time of manufacturing or an error was made in the fulfillment of the that order by Pet-Pac. Reimburstment will be made in the form of a check from Pet-Pac LLC.
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